How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Paltalk Frequently Asked Questions
What are Plus, Extreme, VIP and Prime subscriptions?
What are Paid or Premium chat rooms?
What are Achievement Levels?
The full list of Achievement Levels and Rewards
What are the colored circles with letters in them?
See all 10 articles
Create and register a new Paltalk nickname
Your subscription history
See all 11 articles
Paltalk for Mac or Windows PCs
Download Paltalk for your Mac or Windows PC
Minimum operating system requirements (Windows PC)
Download and install Paltalk on a Windows PC
Minimum Operating system requirements for Mac
Download and install Paltalk on a Mac
Your 'Pals' (contact list)
The pal list or contact list
Add new Pal (contact)
Removing a person from your Pal List
Block a person so they cannot contact you
Messages and Calls
Open an IM window - instant message a pal
Start an Audio or Video call
The chat room browser
Paltalk Chat rooms
Chat room notifications
Your own chat room
Make your own chat room
Edit or modify your chat room
Make a temporary private room
Open your own chat room
Assign or remove room admins
See all 15 articles
Frequently Asked Questions
Register and Log In
Log out of Paltalk
Start Paltalk when you start your PC (or not)
Where are the stickers?
Settings / Preferences
Chat room settings
Video and Audio Settings
See all 6 articles
Paltalk for iPhone and Android smart phones
Mobile Apps - Frequently Asked Questions
Where are the '18+' adult rooms?
Send a gift subscription to a pal using your mobile device
Download - Install - Uninstall
Download Paltalk for your Android phone
Uninstall Paltalk from your Android phone
Download Paltalk for your iPhone
Uninstall Paltalk from your iPhone
Register a New Account
Log in to Paltalk from a mobile device
Create or edit your profile
Your profile on a mobile device
See all 8 articles
Your 'Pals' (contact list) on a mobile device
Add a pal to your pal list
Remove a person from your pal list on a mobile device
Blocking someone who you don't want contact from
Send a virtual gift
Change your online status
Messages and Calls on a mobile device
Start a one to one video / voice call - iPhone only
Send a message or 'IM' on your mobile device
The chat room browser - Find and join chat rooms
Follow or Un-follow a chat room
View the participants in a chat room
View video of other people in chat rooms
Share your web cam in a chat room on a mobile device
See all 7 articles
Billing and Payments
Can I pay using a credit card?
Can I pay with PayPal?
Can I pay using Western Union?
Can I pay using a check or money order?
Questions about your payment or subscription
How to stop the auto-renewal of your Paltalk subscription
Recharging credits - How to enable and disable this feature
I have trouble getting a payment through, or am missing something that I paid for.