To start a one to one video call

  • Open an IM window with your Pal
  • Click on the camera icon near the top right of the window to start a video call
  • Click the telephone handset icon to start a voice call
  • You can add video or voice once the call is in progress


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Once you initiate the call the chat window will transform and you will also see a notification badge that indicates that you have started a call.  

  • Click the red ‘hang up’ icon to terminate the call request 
  • Click the speaker icon to mute or un-mute the audio  
  • Click the microphone icon to mute or enable your microphone


Both the speaker and microphone are ‘on’ (un-muted) by default.


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Receiving a call

  • You can accept the request and turn on voice or video by clicking the camera icon or the microphone icon
  • You can reject the call by clicking on the red ‘hang up’ icon


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Click on the icons on the video screen area or on the notifier badge to do the following  


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