Did you use your real email address when you registered your nickname? Do you still have access to and can you send and receive email from that account?
If so, enter your user name on the login screen, and then click on the 'forgot password' link or button. We will send an email to you that will let you reset your password. This is the fastest way to get your new password.
Tip: if you don't get your email right away, check your spam or junk or bulk folder. Be sure to add info@mail.paltalkpeople.com to your 'safe senders list'.
You can also use this handy link to reset your password... https://commerce.paltalk.com/mpt/ControllerServlet?RequestId=MyPalTalk.ForgotPassword
Enter your user name or email address on the form then click the 'reset password' button.
If all else fails, click on the 'new support ticket' icon near the top of this page to start a ticket with our support team.
Please be sure to include the exact spelling of the nickname that you need help with, and a note saying that you have tired the above and still need help with your password.
We will send back a series of random questions in order to verify ownership of the account. Once you reply with the info we need, we will be happy to set a new password for you.