Paltalk Child Safety Policy

Introduction

Paltalk is strictly for users 18 and older, and we are committed to maintaining a safe online environment and take child safety violations seriously. If you ever encounter any content or activity that may involve child sexual abuse material (CSAM) or child exploitation (CSAE), please report it immediately. 

Age Restrictions

  • Users must be 18 years or older to use Paltalk.

  • Minors (under 18) are strictly prohibited from creating accounts or using the platform.

  • Accounts found to be created by minors will be permanently terminated without refund.

How to Report Violations

  • In-App Reporting: Click on a user profile, message, or media, and select "Report Inappropriate Content" to flag the content.

  • Submit a Support Ticket: If you need to report serious issues, such as illegal activity or child exploitation, submit a support ticket HERE. Choose the subject:
    "I would like to report illegal activity or child exploitation."

  • Law Enforcement: If you or someone you know is in immediate danger, contact local law enforcement immediately. You may also report child exploitation to NCMEC's CyberTipline.

Moderation & Enforcement

  • All reported content is reviewed and handled in accordance with U.S. and international laws regarding CSAM and child safety.

  • Accounts engaging in or distributing illegal content will be reported to law enforcement and permanently banned.

Resources for Victims & Parents

If your sensitive photos have been shared or published online, the following resources can help:

If you or someone else is in danger, we encourage you to contact law enforcement immediately and let them know what's going on, regardless of the information you can provide.

If you or someone you know needs mental health support, we encourage you to use the following resources:

  • If you’re outside of the United States, Here

  • If you’re in the United States, The Lifeline (1-800-273-8255) is available 24/7 for emotional support


Email: [email protected]


Website: https://support.paltalk.com/support/tickets/new