When you create an account with Paltalk we ask that you provide a valid email address so that we can send important communications to you about any changes to your account, and / or chat room. If you ever decide to subscribe to any of our services, having a valid email is even more critical.
If you did not receive your verification email at the email address you provided, please be sure to add email@example.com to your 'safe senders' list and try these steps:
Check your 'Junk' or 'Spam' folder. The Paltalk email may have been moved by the 'spam filter'. Please also check that your email storage limit is not exceeded or near full. If it is then please delete some unwanted emails to free some space.
If you cannot find your verification email, please log into www.paltalk.com. Now click on the 'more settings' button. Your email address is listed here. Click on the 'change email' link to update your email address if needed.
If your email address is correct but it is not yet verified, click the 'verify' link. Now click the 'send verification email' button. We will send an email to the address that is displayed. The email will contain a special link. Follow the link to complete your email verification.
If you have not received a verification email, please click on the 'send verification email' button in the window that has popped up in step 3. Check your email inbox in a minute or so, then follow the link that you receive in the email as above.
If this is the first time you have logged into the 'my paltalk' account management site you will be asked to pick a secret question and answer to further enhance your security and protect your account from being stolen. Please be sure that you save this information because you will need it in the future.