Submit a request

On the new BETA for MAC click on the 'paltalk' menu and select 'about paltalk' then enter all the numbers that you see. On the new BETA for PC click on the 'three horizontal lines' icon on the top left, then select 'help' then 'about', then enter all the numbers that you see. On the 'classic' or older version of paltalk, select 'about paltalk' from the help menu on the main pal list window, then enter all the numbers that you see.

Please let us know how to best direct your request.

Please enter any relevant details or comments about your request. If you are seeing any error messages or other system messages, be sure to report the exact text of what you see. A member of our support staff will respond as soon as possible.

Please select the type of device you are using when experiencing the problem.

Please tell us the name of your operating system and version. For example Windows 7 SP1 or OSX 10.9

Please enter the exact spelling of the Paltalk nicknames affected.

Place a check mark in the box if this is your own nickname

Please enter the country that you are logging in from.

Enter the approximate date that your problem occured

If this request is about a payment, please select the method of payment you used, and then continue below and use any relevant fields that would apply to that method.. Otherwise you can stop now and submit the form.

Your first name as it appears on your credit card or check

Your last name as it appears on your credit card or check

What type of credit card did you use

Enter your verified PayPal email address. This is the email address that you used when you created your PayPal account. Your email must be verified with PayPal before any transactions can be made.

If you used PayPal please enter the transaction number here.

The Western Union form contains a 'MCTN' number. Please enter it here.

Enter your checking account number or the number that appears on the Money Order

Enter the check number

Enter the total amount you paid for this transaction

Add file or drop files here