If you get banned you should know that most bans are temporary if you are a first time offender. Most Paltalk bans have a 'timeout' and will expire in a day or two. The expiration time and date will pop up when you log on.
If you get a harsher ban chances are that you have been warned about your activities and have chosen to continue them of your own accord. Please just 'serve your time' and come back when your ban expires.
If you are having difficulty understanding why you may be banned please take some time to read our terms of service and our general code of conduct which is placed in language for the average person to clearly understand.
Palhelpers in help lobbies CANNOT lift bans so harassing them or cursing them will get you nowhere and may even result in extra penalties.
How to appeal a ban:
To appeal a ban, look to the top right of this web site and click on 'submit a request'. Select 'I have been banned' from the drop-down menu designated for 'what do you need help with'. Please include the exact spelling of any and all nicknames that are affected by the ban, listing the name which was originally banned first.
Describe the circumstances that led to the ban in as much detail as possible. You are more likely to get your ban lifted if you admit your mistake on the appeal form, rather than pretending that 'your dog got you banned'.
Please be aware that we deal with many many users and may not have instant recall regarding your incident. Be patient.
We realize that good people can have bad days and maybe make mistakes. Admitting your mistake and learning from it is the best way to go on as a happy long term Paltalk user.
You should be aware that all Paltalk admins work as a team and communicate regularly. If you appeal a banning issue we will talk to the person who did the ban and if you deserve your ban it will stay. 'Shopping around' for someone to lift your ban won't work.
You should not attempt to contact office personnel by phone or by email for banning issues! Office personnel cannot do anything to help you with banning issues.
Appeals made because of bans for inappropriate contact with minors or illegal activity will be disregarded.