Lost passwords & forgotten
secret questions and answers
 


If you are a paid subscriber we can usually help you with lost passwords or secret questions and answers.

When requesting help be sure to specify the method of payment you used and enter all of the required information into the forms.  Also be sure to select the type of problem you are having using the 'subject' menu.

Subscription Support - [paid users only]
If you are a Paltalk Plus or Paltalk x-treme user, or if you have a premium room, you can email technical support to inquire about payments or refunds, request passwords, get help with forgotten secret questions and answers, and more.
Please select your payment type: 

  • click HERE if you paid by credit or debit card
  • click HERE if you paid by Western Union
  • click HERE if you paid by PayPal
  • click HERE if you paid by check or money order

This page will direct you to forms that are sent into our email ticketing system.  You should receive a reply to your request within 24 hours.